Privacy Policy

Fantasy World Toys (“we,” “our,” or “us”) is dedicated to safeguarding your privacy. This Privacy Policy elucidates how Fantasy World Toys gathers, utilizes, and divulges your personal information.

This Privacy Policy pertains to our website/app and its associated subdomains, collectively referred to as our "Service," including our application, Fantasy World Toys. By utilizing our Service, you acknowledge that you have read, comprehended, and consented to our collection, storage, utilization, and disclosure of your personal information as outlined in this Privacy Policy and our Terms of Service.

Definitions and key terms

To ensure clarity within this Privacy Policy, the following terms are strictly defined whenever referenced:

  • Cookie: is a small amount of data generated by a website and stored by your web browser. It serves to identify your browser, provide analytics, and retain information about you, such as your language preference or login details.
  • Company: When this policy refers to "Company," it pertains to Fantasy World Toys, located in Safat, Kuwait, which is accountable for your information under this Privacy Policy.
  • Country: "Fantasy World Toys" or its owners/founders are situated in Kuwait.
  • Customer: refers to the company, organization or person that signs up to use the Fantasy World Toys Service to manage the relationships with your consumers or service users.
  • Device: Any internet-connected device, including but not limited to phones, tablets, computers, or any other device capable of accessing Fantasy World Toys and utilizing its services.
  • Personal Data: Any information that, either directly, indirectly, or in conjunction with other data — including a personal identification number — enables the identification or potential identification of a natural person.
  • Service: This term pertains to the service offered by Fantasy World Toys, as outlined in the corresponding terms (if available) and on this platform.
  • Third-party service: This term refers to advertisers, contest sponsors, promotional and marketing partners, and others who supply our content or whose products or services we believe may be of interest to you.
  • You: A person or entity that has registered with Fantasy World Toys to utilize the Services.

What Information Do We Collect?

We collect information from you when you visit our website/app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.Name / Username

  • Phone Numbers
  • Email Addresses
  • Billing/Delivery Addresses
  • Payment Information
  • User Credentials for logging into Web/App

We also collect information from mobile devices for a better user experience, although these features are completely optional:

  • Location (GPS): Location data aids in creating a precise depiction of your interests, which can then be utilized to deliver more targeted and relevant advertisements to potential customers.

When does Fantasy World Toys use end user information from third parties?

We receive certain information from third parties when you get in touch with us. For instance, when you submit your email address to express interest in becoming a Fantasy World Toys customer, we obtain information from a third party that offers automated fraud detection services to Fantasy World Toys.

Do we share the information we collect with third parties?

We may enlist trusted third-party service providers to carry out functions and provide services to us, such as hosting and maintaining our servers and the website/app, database storage and management, email management, storage marketing, credit card processing, customer service, and order fulfillment for products and services you may purchase through the website/app. We will likely share your personal information, and potentially some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may also share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website/app in a shared location, and the type of device used to visit the website/app. They may aggregate information about our advertising and what you see on the website/app and then provide auditing, research, and reporting for us and our advertisers.

How Do We Use The Information We Collect?

Any information we collect from you may be utilized in the following ways:

  • To personalize your experience: Your information aids us in better responding to your individual needs.
  • To enhance our website/app: We continuously endeavor to improve our website/app offerings based on the information and feedback we receive from you.
  • To enhance customer service: Your information assists us in more effectively addressing your customer service inquiries and support needs.
  • To process transactions
  • To administer contests, promotions, surveys, or other site features.
  • To maintain a secured access to Web/App

How Do We Use Your Email Address?

By submitting your email address on this website/app, you consent to receiving emails from us. You can opt out of any email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We only send emails to individuals who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails because we abhor spam as much as you do. Additionally, by submitting your email address, you also agree to allow us to utilize it for customer audience targeting on platforms such as Facebook, where we display customized advertising to specific individuals who have opted in to receive communications from us. Email addresses provided solely through the order processing page will be used solely for sending you information and updates related to your order. However, if you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy.

Note: If you wish to unsubscribe from receiving future emails at any time, detailed unsubscribe instructions are provided at the bottom of each email.

How Long Do We Keep Your Information?

We retain your information only for as long as necessary to provide Fantasy World Toys to you and fulfill the purposes outlined in this policy. This also applies to any third parties with whom we share your information and who provide services on our behalf. Once we no longer require your information and there is no obligation to retain it for legal or regulatory reasons, we will either delete it from our systems or anonymize it to prevent identification.

How Do We Protect Your Information?

We employ various security measures to safeguard your personal information when you place an order or provide, access, or submit your personal details. We utilize a secure server and employ Secure Socket Layer (SSL) technology to encrypt all sensitive/credit information transmitted during transactions. This encrypted data is then stored in our Payment gateway provider's database, accessible only to authorized personnel with special access rights, who are obligated to maintain its confidentiality. Following a transaction, your private information (such as credit cards, social security numbers, financials, etc.) is not stored in our systems. However, while we take stringent security precautions, we cannot guarantee the absolute security of information transmitted to Fantasy World Toys, nor can we assure that your information on the Service will not be accessed, disclosed, altered, or compromised through a breach of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

Fantasy World Toys is incorporated in Kuwait. Information collected via our website/app, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world. This information may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent permitted by applicable law, by utilizing any of the above services, you voluntarily consent to the trans-border transfer and hosting of such information.

Can I update, correct or delete my information?

The rights you have to request updates or corrections to the information Fantasy World Toys collects depend on your relationship with Fantasy World Toys. Personnel may update or correct their information as detailed in our internal company employment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to:

  • Update or correct your personally identifiable information,
  • Change your preferences with respect to communications and other information you receive from us, or
  • Delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by deleting your account.

Such updates, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for always maintaining the secrecy of your unique password and account information.

Please note that it is not technologically feasible to remove each record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our Fantasy World Toys, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure/encrypted manner possible.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfil its purpose.
  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Contact Us

Don't hesitate to contact us if you have any questions.

 

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